"We want to become an "employer of choice" and believe that how we work with employees impacts on their job satisfaction, the well-being of our clients and on our community reputation. Taming Turnover helped us improve our internal work-processes, increased our retention rates and cut our recruitment costs by thousands of dollars annually." SM - Executive Director

Every employee who leaves your organization costs you thousands of dollars. Avoiding unnecessary turnover by improving employee retention returns money directly to your bottom line. Reducing turnover requires more than a ewards or recognition program.

Taming Turnover shows you how to implement dozens of low-cost high impact strategies that will create a happier, more motivated workforce.

Content includes:
• Defining avoidable and unavoidable turnover
• Measuring your turnover rate - benchmarking
• Setting realistic targets for future retention
• Creative recruitment strategies
• 15 mistakes that managers and supervisors make that INCREASE turnover!
• 25 strategies that guarantee improved retention
• Two Sample employee satisfaction surveys


ISBN 096844301X
181 pages Soft Cover; Coil Bound; Second Printing 2003

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