Paula J. MacLean 5th Printing 2009 ***Canadian BEST SELLER***

The Supervisor's Big Book of Answers provides you practical ideas and advice to help you be a GREAT supervisor or manager. Solve everyday challenges and problems with this handy reference book.

Here's the "how to's" on more than 50 topics including: giving critical feedback effectively, managing change, conducting performance appraisals, stress management, problem solving, conduciting disciplinary action and dismissals, improving staff morale and motivation, effective delegation, strategic planning, meeting management and much more!! Topics are arranged alphabetically for quick access.
ISBN 0968443001
256 pages; Soft Cover

Ships in 24 hours to Canada and USA
Major Credit Cards and PayPal Accepted

View Table of Contents

View Excerpt