Paula J. MacLean 2rd Printing 2003

Every employee who leaves your organization costs you thousands of dollars. Avoiding unnecessary turnover by improving employee retention returns money directly to your bottom line. This timely and practical book shows supervisors and managers how to define and measure turnover allowing you to calculate what losing good people is costing your organization. You'll learn how to implement low-cost high impact strategies that will create a happier, more motivated workforce. Begin by creating innovative and effective employee orientation. Then learn to develop retention strategies that go far beyond the traditional pins, pens, t-shirts and certificates. Discover the 15 mistakes that managers and supervisors often make that increase turnover and also the 25 strategies to improve retention. Included are a Staff Satisfaction Survey and Key Factors Survey for open use by purchasers of the book.

ISBN 096844301X
181 pages Soft Cover
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